Recurpay Shopify Help: Subscriptions, Prepaid Plans and Boxes

Recurpay is cheap to run, so the real cost of a bad setup is churn, not the app bill.

Plan structure. Recurpay handles recurring, subscribe and save, fixed, tiered, trial and one-time pricing on physical, digital, bundle and donation products. Only products inside a plan show the widget, so the plan map decides what shoppers can subscribe to.

Subscriber moves. Recurpay offers white-glove migration from other apps and keeps a migration guide in its help center. An expert audits the export first and watches the first renewal cycle after.

Boxes and bots. Growth adds Build a Box and bots that offer tiered discounts, gifts and swaps. Someone has to set the rules so a bot never gives away more than the margin allows.

Cancel-path design. Cancellation flows are a Growth feature. Writing the save offers, and deciding when to simply let a subscriber go, is retention strategy.

Widget styling. Colors, text and layout are editable, and Growth adds an AI and code editor. A theme customization expert makes the widget look native on an edited theme.

Messaging and automation. Klaviyo, Omnisend, Mailchimp, Shopify Flow, Zapier and Make are listed integrations. An email marketing expert turns subscription events into reminder and win-back flows.

Small launches. One product on subscribe and save with the default widget is a support-chat job. Recurpay lists 24/7 human support.

Recurpay setups go wrong in the plan logic and the first renewal, not the install. Hire for that.

Margin before discount. A good candidate asks for your product margins and shipping cost before suggesting a subscriber discount. One who opens with "15% off" has not done the math.

Their first-renewal checklist. Ask what they check when migrated subscribers renew for the first time. Listen for charge dates, prices, intervals and payment methods, checked on a sample before the full batch.

Launch or Growth. Ask which Growth features you actually need. An honest answer may be that Launch covers a simple program and the upgrade waits until you want cancellation flows, boxes or API access.

Development store first. Recurpay's free plan is limited to development stores, so a careful expert builds plans and the widget there at no cost before touching the live store.

Signs to move on. Hand-coding a widget that the app embed already places, a churn promise made before seeing your data, or no plan for testing failed-payment recovery.

Scope one piece first. Plans and widget on a development store plus a written cancellation flow. It shows how they think before you pay for a migration.

Three plans, no revenue share. As of October 2026 the listing shows Free at $0 for development stores only, Launch at $9 a month and Growth at $19 a month, billed in USD every 30 days. Every plan has a 0% transaction fee, Launch includes unlimited subscriptions, and no order or revenue caps are listed.

What Growth adds. Bots, email campaigns, Build a Box, the AI and code widget builder, cancellation flows, advanced analytics and forecasting, 20+ integrations, and full API and webhook access.

The widget depends on the app embed. In the dashboard, Settings, Widgets, Enable Widget opens the theme customizer, where the toggle switches it on. If it is missing on a product page, Recurpay's checks are: is the product in a plan, is the App Embed on, and is the browser cache clear.

Portal actions. Subscribers can skip, change items, pause, swap or cancel without contacting support. The listing names customer accounts and Shopify POS among the Shopify features it works with.

Payments and language. Shop Pay, PayPal and Stripe appear in the integration list, so confirm your gateway before a move. The listing language is English, and Recurpay's help center covers widget translations together with widget design.

All four profiles cover setup, and most can also write code, which matters once Growth's API and widget editor are in play.