beta v2.2631.6
heycarson
H
Get a Free Quote
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Confidence Score

80/100
High Confidence
Show signals breakdown (10 of 13)

Trust signals are public proof points verifiable by anyone. Verification signals unlock when the listing is claimed and the owner submits each artifact.

Trust Signals

(Max 60)
Business website
+10
Company LinkedIn
+5
Marketplace listing
+15
20 customer reviews
+10
4.8+ average rating
+10
5 years in business
+10

Verification Signals

(Max 40)
Shopexperts profile claimed
+10
Owner/manager LinkedIn verified
+5
10 Shopexperts customer reviews
+5
4.8 average rating
+5
3 case studies
+5
3 services
+5
Listing updated in last 30 days
+5

At a Glance

Location:Canada
Starting price:From $125
LanguagesEnglish, Spanish
Local Time:Mon, 07:54am
shopexpert since:Nov 6, 2025
Partner tier:Select
HeyCarson
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Managed byHeyCarsonAgency Owner

About

We connect eCommerce brands and agencies with top freelance Shopify developers and designers. Hire for single projects or ongoing needs. No hiring fees or recurring charges.

Services

Development & Custom Solutions
Design, UX & Branding
Store Setup & Management

Regions Served

North America

Contact

heycarson's business address

Toronto, Canada

shopexperts Reviews

5.00
based on 60 shopexperts reviews
Review form not connected

1-10 out of 60 reviews

Eric B.
shredlights.com
Posted: Aug 31, 2024
Customer Rating:
5.00
Source:
Imported from HeyCarson

HeyCarson are the best of the best. They are very patient with me and all of my requests. I would highly recommend them for any future projects.

Project Value
$100 - $1,000
Stephen I.
The True Gem
Posted: Apr 22, 2024
Customer Rating:
5.00
Source:
Imported from HeyCarson

Extremely quick response, issue resolved quickly and efficiently with no problems whatsoever and in a very friendly manner. Very pleased thank you guys!

Project Value
$100 - $1,000
Shannon B.
Pipit & Finch
Posted: Jan 14, 2024
Customer Rating:
5.00
Source:
Imported from HeyCarson

I'm so pleased with how this project went. HeyCarson was so great to work with. They are communicative, efficient, and friendly. My Shopify site is in great shape thanks to their work. I'll definitely use HeyCarson again.

Project Value
$100 - $1,000
Michelle J.
rosemillewholesale.com
Posted: Sep 28, 2023
Customer Rating:
5.00
Source:
Imported from HeyCarson

Thank you for doing a small thing that will make a big difference on my site. And the process couldn’t have been easier. We’ll done!

Project Value
$100 - $1,000
Jason R.
Photogrfr
Posted: Sep 25, 2023
Customer Rating:
5.00
Source:
Imported from HeyCarson

Our assigned developer was very helpful and responsive. Super happy with the Hey Carson team and their hard work!

Project Value
$100 - $1,000
Andrea K.
Poker Samadhi
Posted: Sep 15, 2023
Customer Rating:
5.00
Source:
Imported from HeyCarson

HeyCarson was excellent! They really understand each request, and are great with communication. They are very talented and I enjoy working with them.

Project Value
$100 - $1,000
Olivia S.
Photo Finish Photography
Posted: Nov 8, 2022
Customer Rating:
5.00
Source:
Imported from HeyCarson

HeyCarson's service was a fantastic help! Very professional and comprehensive assistance. They are great listeners and are able to provide clear and relevant advice. Would definitely use HeyCarson again!

Project Value
$100 - $1,000
Heather H.
527photo
Posted: Oct 25, 2022
Customer Rating:
5.00
Source:
Imported from HeyCarson

HeyCarson were patient with our project and saw it through until the end. Everything is working well on the site and it looks exactly how we wanted it to. Thank you!

Project Value
$100 - $1,000
Kjetil A.
Koch Parfymeri
Posted: Oct 10, 2022
Customer Rating:
5.00
Source:
Imported from HeyCarson

The HeyCarson team provided excellent support! Quick and very clear communication. All projects have been completed exactly as we wanted. Highly recommended!

Project Value
$100 - $1,000
James P.
Tallutos Online
Posted: Aug 12, 2022
Customer Rating:
5.00
Source:
Imported from HeyCarson

Excellent response time and very good collaboration. The result is exactly what we were looking to accomplish. We'll be back again if we have further needs!

Project Value
$100 - $1,000

Case Studies

FAQ

Will I work with a dedicated developer?
With our 25, 50 and 75-hour Support Packs, you get access to a dedicated team consisting of a developer and a designer if needed. An account manager will ensure all goes smoothly, but you or someone on your team is managing the work queue.
How do I get projects requests started?
Once you submit your project through our website form, it gets queued to be reviewed by a developer or a designer. Soon after that, we will follow up to provide you with a project estimate that matches your needs. The work begins as soon as we've confirmed your payment.
What if I need more hours?
You can replenish your hours with a 25, 50 or 75-hour support pack as needed, OR we would invoice for the extra hours at a favourable rate.
What is the turnaround time on projects ?
With our standard hourly rate, you can expect a 10-hour project to be delivered on in roughly 10 days (approx. 1 hour /day). We also offer express quotes, where we deliver on projects in half the time. E.g. For a 10-hour project, the turnaround time will be 5 days (approx. 2 hours /day).
How many rounds of revisions can I have on each project?
We guarantee unlimited revisions, no matter the amount of hours purchased. We’ll keep revising until it’s perfect. We will do our best to shorten the communication between reviews. If you wish to revisit the project past its completion, to make design or code updates, this needs to be covered as a separate project.
What if I don’t have enough projects to use up all the hours in a support pack?
Your hourly balance from your support pack will roll over for the following 3 months, after purchase. This means that any remaining hours will still be usable for that long. Unused hours expire at the end of this period. In the meantime, we do our best to provide you with recommendations for improvements across your website, where needed.
Can I check if a project or a list of tasks is possible before I purchase?
Yes, you can submit your project details or list of tasks, and we'll follow up to provide you with a quote.
Is HeyCarson an agency?
No, we're a freelancer platform that matches brands, agencies and other businesses with vetted developers.
Can I request complex designs/interactions under a Support Pack?
Larger and more complex projects may take more time. If we assess a project to be above 75 hours, we can provide an estimate for this and we can decide together if it’s suitable to be quoted separately.
What if I need a full, one-time site designed and developed from scratch?
Full site setups and/or redesigns are usually a fit for our largest, 75-hour Support Pack. They require a larger project-based quote based on the needs and complexity of the implementation. We can offer a separate detailed quote for these projects if they exceed 75 hours. Rates for this type of work range from USD $85-$120/hour or from USD $5000.
What is your refund policy?
You may request a refund within the first 30 days of your purchase for any reason. Refunds requested within this period will be may be partial in case the developer has started or completed a portion of the project. Please note that refunds will not be granted to agencies. If you are an agency and not an individual store owner, please refer to our Terms and Conditions.
Why wouldn’t I just hire a full-time Shopify developer and/or designer?
A senior-level designer typically earns from USD $80,000 to USD $100,000 per year; a capable developer is similar or even higher. They can be hard to find, so you’re lucky if you can hire one, and extremely if you can afford both. Hiring staff comes with other costs and not much flexibility if there are months with less work needed. However, with your HeyCarson Support Pack, you can consult with a developer or designer as often as you need.
Is HeyCarson a good fit for me or my team?
Our service is designed to be used by Shopify brands, not agencies or freelancers. To get the most value out of your Support Pack, it’s important for you to have a clear sense of your vision and goals, and be able to describe it with some detail, and with references where required. Having experience with building project briefs, as well as a basic understanding of Shopify and what goes into maintaining an online store is just as beneficial. We find our best clients are growing brands, somewhere between $40k/month and $200k/month in online sales. They are short on Human Resources and want to leverage as much as possible of their Shopify setup to drive more sales, improve their operations and customer experience. For brands below this level of sales we believe there are better options out there.
What will happen when I purchase a Support Pack?
When you purchase your chosen Support Pack, we will follow up shortly after your payment was confirmed, by email. We will be able to answer any question you have, and we'll guide you through the process of writing and submitting any other new requests. You’ll be up to speed and going in no time!