Okendo does a lot out of the box. The paid work sits in imports, styling, data and module choice.
Bringing old reviews across. Okendo imports reviews and its onboarding team helps. The expert's job is checking that every review lands on the right product, with photos intact, before the old app comes off.
Request emails and incentives. Automated requests and a review rewards engine come on every plan. Timing the ask to delivery, and pricing any reward for photo or video reviews, takes judgment.
Display design. Power adds an advanced CSS editor, and Growth adds Q&A and AI review summaries. A designer decides what shows on product pages, collections and the homepage without slowing them down.
Search and shopping visibility. Google SEO snippets are on the free plan. A Shopify SEO expert checks that review markup doesn't clash with schema the theme already outputs.
Quizzes that sell. Product recommendation quizzes are unlimited. Writing questions that map cleanly to products is conversion work, not app setup.
Data into Klaviyo. Review, survey and quiz answers are only useful once segments and flows use them. An email specialist builds that side.
What Okendo's team covers. Support runs 24/7 for every user, and Power includes managed onboarding. A single-store reviews install on a standard theme rarely needs an outside expert.