InsCoder LimitedPRO

- Streamlined Operations: Shopify POS makes daily work much easier. Orders, products, and customer profiles are managed in real time. Everything syncs perfectly from an in-store iPad directly to the backend. - Seamless Transition & Support: InsCoder handled everything from start to finish. They designed the custom theme and set up the physical POS hardware. They really went above and beyond to make the move completely hassle-free. - Upgraded Customer Journey: The new website is playful and easy to use. It includes a great new scheduling tool. Customers can now easily pick their exact dates and times for delivery or in-store pickup.

InsCoder has been an invaluable partner in our Shopify Plus development journey since 2019. Although we briefly explored other partnerships in 2021, we returned to them in 2023 because their combination of technical skill and strategic mindset is simply unmatched. As an FMCG online superstore specializing in pet supplies, we manage thousands of products and need an ecommerce site that makes shopping effortless. InsCoder has consistently delivered a user friendly experience that puts our customers at ease, ensuring they can find exactly what they need for their pets quickly and conveniently. Their engineers build with structural integrity, prioritizing scalable foundations over quick fixes. This approach has proven essential as our operations have grown. Beyond the code, their project managers are exceptional. They dig into the business logic behind our requests and often propose better alternatives rather than just executing tasks. We have also been consistently impressed with their UX/UI capabilities, which focus on creating intuitive customer journeys rooted in best practices. InsCoder's dedication to innovation is truly what makes them exceptional. They have a remarkable ability to stay at the forefront of technology, not only by mastering the latest Shopify features but also by integrating emerging ecommerce advancements, including the latest AI-driven tools that have gained traction since the AI boom. They are always quick to adopt new trends and help us innovate with the right, newest technology to keep our store competitive. The hands-on involvement of the founders and their genuine passion for ecommerce is evident in everything they do. This dedication trickles down to their support team, who are incredibly responsive in a crisis. They don't just fix bugs. They offer strategic advice to help us grow. It truly feels like we are growing together.

I’ve been working with the Inscoder team for the past two years in my role at Ogee, though they’ve been a partner to our company for even longer. I truly couldn’t have better things to say about them! I’ve worked most closely with Cindy, and she is incredible to collaborate with — brilliant, highly organized, dedicated, and always a pleasure to work with. She manages projects seamlessly and keeps everything moving forward. What really sets Cindy and the Inscoder team apart is their reliability and partnership — they’re proactive, solutions-oriented, and consistently go above and beyond to help us solve problems and move projects forward. I think I speak for the entire Ogee team when I say that Inscoder truly feels like an extension of our team. We’re incredibly grateful to work with them.

Account manager team responds promptly and can use local messaging apps to improve for communication, which is great. I’ve proposed various ideas, and they’ve mostly been able to find suitable apps and processes to successfully execute the promotions. Highly recommended!

I've worked with InsCoder for many years and they have never failed to deliver. If you're looking for the cheapest agency, they are not, but they're reliable, understands your needs, organised and will do what you need them to do. I definitely recommend them.

We had a great experience working with InsCoder on our migration from Shoplazza to Shopify and the subsequent website UI optimization. Their team demonstrated strong technical expertise, clear communication, and a deep understanding of e-commerce best practices. The migration process was smooth and well-organized, with minimal disruption to our operations. InsCoder also provided valuable UI improvements that enhanced the overall user experience and aligned the site more closely with our brand positioning. — Megan

We used InsCoder to do a couple of customizations on our website to add more functionality and fix some bugs that were created after few years of running an aging theme and too many plugins/quick tweaks. They have a great system for keeping on top of work. I have worked with a few freelancers and one small agency before for shopify work, none have been as thorough as InsCoder. They will make you think about your full job requirement BEFORE even quoting you for the job and create a timeline for you that you can see live development progress on. Places that need your input can be provided easily and simultaneously across multiple different parts of the job without getting lost in email chains. AND, they work fast. As a result, you get exactly what you had in your mind, even if you weren't able to put it into words clearly when you first reach out to InsCoder. They do have some limitations but that is more to do with Shopify limitations than their own ability - some functionality just cannot work without a shopify plus sub. Price is more than a normal freelancer or a small local shop, but this is more than made up for in the work quality and reliability of the code.