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Rivyo : Reviews & Loyalty App

Rivyo Shopify Help: Review Imports, Widgets and Loyalty Add-Ons

Rivyo is a Shopify product reviews app from Nexfal that also sells loyalty points and referral rewards as add-ons. It collects reviews by email, SMS, QR code and pop-up, and imports them from CSV files, Amazon, AliExpress, Etsy and other reviews apps. As of October 2026, the free plan covers 100 orders a month and paid plans cost $9, $14 or $19 a month.

Merchants hire help to move a large review history across, style widgets on a page builder or custom theme, tie review rewards to Klaviyo, and decide whether the loyalty add-on earns its place next to reviews.

As of October 2026, 4 experts carry the Rivyo badge on shopexperts: 1 agency and 3 freelancers, based in Canada, Kenya and Nepal.

Mention where your reviews live today and your monthly orders when you reach out.

Rivyo jobs where an expert saves time

Rivyo is cheap enough that the plan is rarely the issue. Time and accuracy are.

Moving review history. CSV imports are unlimited on every plan, but marketplace imports are capped at 100, 500 or 1,000 until Enterprise. An expert decides which route each source takes and checks product matching afterward.

The request sequence. Requests go out by email or SMS. Starter adds reminder emails and Review Booster campaigns, and Business adds QR code collection. Packaging inserts with a QR code suit stores with many repeat buyers.

Review rewards. Business adds coupon rewards for reviews. Klaviyo is a listed integration, so an email marketing expert can fit reward emails into existing flows.

Rich results. Google rich snippets are on every plan and the Google Shopping integration starts on Business. A Shopify SEO specialist checks that review markup isn't duplicated by the theme.

Points and referrals. The $9 loyalty add-on runs points, VIP tiers and store credit. A loyalty program expert sets a point value your margin can carry.

Headless builds. Headless and API access sit on Enterprise, and that work needs a developer.

Do-it-yourself territory. A free install with automated requests and the default widget is a one-afternoon job. Pay for help when imports, styling or loyalty are involved.

How to choose a Rivyo specialist

Review projects are judged by what survives the move and how the widgets look on mobile. Ask about both.

Ask how they would import your history. A good plan sorts sources into CSV and marketplace imports, flags the plan cap, and includes a count per product before and after.

Ask which plan your features need. Video reviews, headless access and reviews at checkout only come with Enterprise, whatever your order count. Google Shopping and review rewards start on Business.

Ask to see Rivyo widgets they styled. Check them on a phone, then ask whether a page builder was involved.

Ask about incentives. They should know how coupon rewards for reviews work in Rivyo and have a view on wording the request honestly.

Where to be careful. Switching off the old reviews app before counts match. Loyalty bolted on without a reward budget. Promised rating increases.

Begin with the import. Pay for the review move and one styled product template on an unpublished theme. Add loyalty only once reviews are settled.

Rivyo plan caps and setup details

Order caps. Free covers 100 orders a month, Starter 500 and Business 1,000. Enterprise removes the cap on orders and emails. Paying yearly takes 20% off.

Media. Photo reviews start on Starter. Video reviews are Enterprise only, along with the AI review autopilot.

Add-ons cost extra. The loyalty program and referral rewards are $9 a month each on top of any plan, so a full reviews, loyalty and referral setup on Enterprise runs $37 a month.

Checkout reviews. Showing reviews at checkout is an Enterprise feature for Shopify Plus stores.

Q&A and store reviews. Unlimited Q&A and store-level reviews start on Starter. Product grouping and advanced moderation start on Business.

Surfaces and language. The listing covers checkout, customer accounts, Shopify POS and Shopify Flow. The admin is in English, and paid plans have a 7-day trial.

Rivyo badge holders and their strengths

The 4 badge holders are mostly freelancers, with setup the common thread.

Store setup and management

3 of 4 list it: install, requests, imports

Shopify development

On 2 of 4 profiles, for widget and theme work

Design, UX and branding

2 list it, for review layouts and galleries

Marketing and growth

2 of 4, for review rewards and loyalty offers

Mostly freelance

3 freelancers and 1 agency hold the badge

Languages beyond English

Hindi, Nepali and Spanish between them

Rivyo Shopify questions: cost, imports and loyalty

What does the Rivyo Shopify app cost?

As of October 2026: free for up to 100 orders a month, then Starter at $9, Business at $14 and Enterprise at $19 a month, or 20% less billed annually. Paid plans have a 7-day trial. Loyalty and referral rewards are $9 add-ons each.

Can Rivyo import reviews from another reviews app?

Yes. The listing names several reviews apps as import sources, alongside Amazon, AliExpress and Etsy. CSV imports are unlimited on every plan, while marketplace imports are capped at 100, 500 or 1,000 depending on plan. Keep the old app installed until the counts match.

Does Rivyo include a loyalty program?

Not by default. The Customer Loyalty Program is a $9 monthly add-on that covers points, VIP tiers, store credit and rewards such as discounts and free shipping. Referral rewards are a separate $9 add-on. Both work on any plan, including the free one.

Can Rivyo send reviews to Google Shopping?

Google rich snippets are on every plan, which helps star ratings appear in search results. The Google Shopping integration starts on the $14 Business plan. Once it is on, have your expert confirm the review feed in Merchant Center.

Do I need a developer for Rivyo?

Rarely for the basics. Widgets go in through the theme, and the listing names page-builder integrations. A developer helps with heavily customized themes, schema clean-up, or a headless storefront, where the API comes with Enterprise.