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Love Loyalty Points & Rewards

Love Loyalty Setup Help for Shopify: Points, Tiers and Memberships

Love Loyalty is a Shopify loyalty app from 2023 Projects, Inc that runs points, VIP tiers, referrals and paid memberships, online and at Shopify POS. Its distinctive feature is redemption inside the cart: shoppers apply points as they buy, with no widget to open. As of October 2026, the free plan covers up to 150 orders a month and paid plans run from $12 to $399 a month.

Merchants hire help when the program has to earn its keep: pricing points against margin, fitting the cart block into a customized cart drawer, launching memberships or wallet passes, and checking balances after a move from another loyalty app.

As of October 2026, 7 experts carry the Love Loyalty badge on shopexperts: 3 agencies and 4 freelancers, based in Argentina, Belgium, Bulgaria, Canada, Kenya, Serbia and Spain.

Open the conversation with monthly orders, average order value and gross margin.

What a Love Loyalty expert actually earns their fee on

The install takes minutes. The value is in decisions the app leaves to you.

A point value you can afford. Love Loyalty can pay out discounts, free shipping, free products, store credit, cash back or gift cards. Each one costs a different amount per order, and a loyalty program specialist should cost them out before launch.

Cart block placement. Redemption shows through the app embed plus a placement step in the cart. Stock carts take it easily. A cart drawer built by a previous developer may need markup changes.

Memberships on Growth. Paid monthly or yearly memberships carry a 1.8% transaction fee. Someone has to set a price and perks that leave margin after that fee.

In-store earning. Points earn and redeem at Shopify POS, and Growth adds Apple and Google Wallet passes. POS setup experts cover devices and staff training.

Expiry reminders and Flow. Points expiration with reminders, plus the Shopify Flow and Klaviyo integrations, start on Professional. Decide which messages Klaviyo sends so nobody gets two.

B2B tiers. Growth runs separate programs by customer segment, useful when wholesale buyers should earn on different terms.

Jobs the vendor already does. The Love Loyalty team moves members over from other loyalty apps itself, and every plan includes live chat. A points-and-referrals program on the free plan rarely needs a paid expert.

Vetting a Love Loyalty specialist in one call

Most loyalty mistakes cost money slowly, through rewards priced too generously or members who never come back. A short call exposes the candidates who think about cost.

Give them your cart. Share the live store and ask where the redemption block will sit and whether your drawer or cart page needs code. A strong answer names the app embed and the placement step without looking them up.

Have them pick the plan. VIP tiers, memberships and wallet passes sit on Growth. Checkout extensions and API access sit on Love Loyalty's own Plus plan, which is a different thing from Shopify Plus. If Professional covers your program, a good expert says so.

Ask about guest buyers. Guests earn by default but must create an account to redeem. Listen for a plan to prompt sign-ups at the point of redemption.

Things that should give you pause. A promised lift in repeat rate. Every program type switched on at launch. No spreadsheet of reward costs.

Paid starter project. Commission a reward table with cost per order, configured on an unpublished theme, before agreeing to a full launch.

Love Loyalty plans, data rules and gotchas

Order bands set the bill. Free stops at 150 orders a month, Professional at 500 and Growth at 2,000, after which Growth adds $15 per extra 100 orders. Plus is unlimited. Annual billing saves 17% on Professional and 25% on Growth and Plus.

When points land. By default, points are awarded once an order is fully paid. A setting in Ways to earn switches this to fulfillment, which suits stores where many orders are canceled before shipping.

Exclusions. Specific products and specific customers can be excluded from earning. Staff accounts and gift cards are the usual candidates.

Storefront translation. The admin listing is in English. Storefront texts are translated per app block, and languages added in the Shopify admin appear in the app automatically.

POS receipts. Printing a point balance on receipts works only on POS Pro locations.

Connected tools. Professional opens Klaviyo, Shopify Flow and 30+ integrations. The listing also names customer accounts, checkout and review apps.

Love Loyalty badge holders at a glance

The 7 profiles skew toward hands-on store work, with a smaller group for strategy.

Store setup and management

6 of 7 list it: install, earning rules, cart placement

Shopify development

On 5 of 7 profiles, for cart drawer and theme changes

Marketing and growth

2 list it, for reward pricing and referral offers

Consulting and strategy

2 of 7, for plan choice and program design

Agency or freelancer

4 freelancers and 3 agencies hold the badge

Languages beyond English

Bulgarian, Italian and Spanish between them

Love Loyalty questions on cost, migration and POS

How much does Love Loyalty cost?

As of October 2026: the free plan covers up to 150 orders a month. Professional is $12 a month for 500 orders, Growth $79 for 2,000 orders plus $15 per extra 100, and Plus $399 with no order cap. Each paid tier starts with a 14-day free trial, and charges are in USD every 30 days. Any expert fee comes on top.

Can I move members over from another loyalty app?

Yes. The Love Loyalty team handles the move from several common loyalty apps and says it takes about 24 hours, with no work on your side. Ask for a balance export before and after, then spot-check your top customers. Tell members about the change before they see a new cart.

Why is Love Loyalty not showing in my cart?

Usually the app embed is off. Turn it on in the theme editor under App embeds, then set where redemption appears in the cart. If your theme uses a cart drawer custom-built by a previous developer, the block may need code changes to render. That is a short developer job.

Do customers need an account to earn or redeem points?

Not to earn. Guests collect points on orders by default. To redeem, they must create an account, so the sign-up prompt is part of your redemption flow. Check how your theme handles customer account links before launch, especially on mobile.

Does Love Loyalty work with Shopify POS?

Yes. Professional and Growth list POS support for earning and redeeming in store. Growth adds Apple and Google Wallet passes. Showing a point balance on printed receipts needs POS Pro locations. Train staff on looking up a member before the first busy weekend.